Frequently Asked Questions (FAQ)

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Q1: How long does shipping take?
A1: Orders are typically processed within 24 hours and delivered within 7–15 business days depending on your location.

Q2: What payment methods are accepted?
A2: We accept PayPal and major credit/debit cards.

Q3: Can I cancel or change my order?
A3: Please contact us within 12 hours of placing your order. Once shipped, we cannot modify the order.

Q4: How can I track my order?
A4: A tracking number will be sent to your email once the package is shipped. You may also track your order on our “Shipment Tracking” page.

Q5: What should I do if the item arrives damaged?
A5: Please take photos of the damaged product and contact us within 3 days of delivery. We will resend the item after confirmation.

Q6: Do you offer refunds?
A6: Yes, please refer to our Refund Policy page for details.